Terms & Conditions
These Terms & Conditions govern your use of the Eco Star Packages website and services. By accessing our website or placing an order, you agree to be bound by these terms.
1. Use of Website
You agree to use the Eco Star Packages website for lawful purposes only. You must not misuse the website, interfere with its operation, or attempt unauthorized access to any part of the site.
2. Products and Services
Eco Star Packages provides custom packaging products and related services. All product descriptions, specifications, pricing, and availability are subject to change without notice. Colors, materials, and finishes may vary slightly due to manufacturing processes or screen displays.
3. Quotes and Orders
All quotes provided are estimates and may change based on final specifications.
Orders are considered confirmed only after written approval and payment (if required).
Once an order enters production, changes or cancellations may not be possible.
4. Pricing and Payments
Prices are listed in the applicable currency and do not include taxes, shipping, or customs duties unless stated otherwise. Payment terms will be specified at the time of order. Failure to make payment may result in delays or cancellation.
5. Production and Delivery
Production timelines are estimates and not guaranteed. Eco Star Packages is not responsible for delays caused by third-party carriers, customs clearance, weather conditions, or events beyond our control.
6. Artwork and Proof Approval
Customers are responsible for providing accurate artwork and approving final proofs. Eco Star Packages is not liable for errors once a proof has been approved, including spelling, layout, or color variations.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Eco Star Packages or its licensors and may not be used without prior written permission.
8. Returns, Refunds, and Claims
Due to the custom nature of packaging products:
Returns are generally not accepted.
Refunds or reprints may be considered only in cases of manufacturing defects or errors caused by Eco Star Packages.
Claims must be submitted in writing within a specified period after delivery.
9. Limitation of Liability
Eco Star Packages shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.
10. Third-Party Links
Our website may include links to third-party websites. Eco Star Packages is not responsible for the content, accuracy, or practices of those external sites.
11. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.
12. Termination
Eco Star Packages reserves the right to suspend or terminate access to our website or services at any time for violation of these Terms & Conditions.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction where Eco Star Packages operates.
14. Changes to Terms
Eco Star Packages may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
15. Contact Information
For questions regarding these Terms & Conditions, please contact Eco Star Packages through our website.